Hubert Joly
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HBR Publications by Hubert

Jul 28, 2025 ICARE: Frontline Leadership at Michelin Harvard Business School Case 326-024 READ MORE
Jun 28, 2025 The Venetian Resort: Frontline Engagement as Value Driver. Harvard Business School Case 325-118 READ MORE
May 28, 2025 Fidji Simo: Growing the Pie at Instacart Harvard Business School Case 325-052 READ MORE
Feb 28, 2025 Lessons from the Magnificent Seven and Other Remarkable High Growth Companies Harvard Business School Technical Note 325-100 READ MORE
Jul 22, 2024 Living up to Purpose and Performance at Parker Hannifin Harvard Business School Case 525-015 READ MORE
Apr 28, 2024 Michelin in Motion: Putting Purpose to Work Harvard Business School Case 324-127 READ MORE
Apr 1, 2024 Leading a Company That Can Thrive in a Chaotic World Harvard Business Review Digital Articles READ MORE
Mar 1, 2024 Netflix’s Culture: Binge or Cringe? Harvard Business School Case 522-096, June 2022 READ MORE
Jan 28, 2024 Ralph Lauren: Inspiring the Dream of a Better Life Harvard Business School Case 523-027, May 2023 READ MORE
Oct 26, 2023 How to Connect Employees to Your Company’s Purpose Harvard Business Review (website) READ MORE
Jan 5, 2023 Thomas Buberl: Refounding AXA Harvard Business School Case 523-059 READ MORE
Sep 10, 2022 Deciding When to Engage on Societal Issues Harvard Business School Case 523-045 READ MORE

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The Heart of Business: Leadership Principles for the Next Era of Capitalism
Harvard Business Review

The Heart of Business will be the defining business book of this decade. More +

Angela Ahrendts

Former Senior Vice President, Apple Retail; Former CEO, Burberry

The Heart of Business will be the defining business book of this decade. Hubert Joly shares his highly successful, simple, profound insights that reprioritize purpose, people, and profit. His proven philosophies are a brilliant guide for all leaders and companies preparing to rapidly pivot toward serving all stakeholders in this new age of inclusive capitalism.

Angela Ahrendts

Former Senior Vice President, Apple Retail; Former CEO, Burberry

Best Buy’s turnaround under Hubert Joly’s leadership was remarkable—a case study that should and will be taught in business schools around the world. More +

Jeff Bezos

Founder and CEO, Amazon

Best Buy’s turnaround under Hubert Joly’s leadership was remarkable—a case study that should and will be taught in business schools around the world. Bold and thoughtful—he has a lot to teach.

Jeff Bezos

Founder and CEO, Amazon

In The Heart of Business, Hubert Joly shows us what true and effective leadership is really about: articulating a noble purpose, putting people at the center, embracing all stakeholders, and treating profit as an outcome. More +

Aicha Evans

CEO, Zoox

Leaders often focus on the technology and business transformations underway. In The Heart of Business, Hubert Joly shows us what true and effective leadership is really about: articulating a noble purpose, putting people at the center, embracing all stakeholders, and treating profit as an outcome.

Aicha Evans

CEO, Zoox

This is must-read material for anyone looking to understand modern business as a force for global good, the changing nature of leadership, and why deep purpose needs to be at the heart of everything we do. More +

Alex Gorsky

Chairman and CEO, Johnson & Johnson

Hubert Joly is a refreshing voice on organizational transformation, and with The Heart of Business he now shares an equally visionary perspective on the next potential phase of stakeholder capitalism. This is must-read material for anyone looking to understand modern business as a force for global good, the changing nature of leadership, and why deep purpose needs to be at the heart of everything we do.

Alex Gorsky

Chairman and CEO, Johnson & Johnson

This playbook for ‘unleashing human magic’ will change hearts and minds not only on how companies are run but how business and capitalism are taught in business schools. More +

Arianna Huffington

Founder and CEO, Thrive Global

In his inspiring and transformative book, The Heart of Business, Hubert Joly uses his years of experience at Best Buy to clearly show the importance of purposeful and human leadership and how to implement it. This playbook for ‘unleashing human magic’ will change hearts and minds not only on how companies are run but how business and capitalism are taught in business schools. This is a must-read and a defining book of our time.

Arianna Huffington

Founder and CEO, Thrive Global

The Heart of Business is a unique and very human guide to true leadership and ways to work together. More +

Ralph Lauren

Executive Chairman and Chief Creative Officer, Ralph Lauren Corporation

The philosophy of Hubert Joly’s The Heart of Business is from his heart and one he has shared personally as a director of our company for over a decade. His belief that the journey to success is led by pursuing a noble purpose and putting people first is part of what he calls ‘human magic.’ The resurgence of Best Buy under his former leadership is just one example of the transformative power of those heartfelt principles. Over these many years it has been my privilege to be inspired by Hubert’s honest sharing of these experiences firsthand. The Heart of Business is a unique and very human guide to true leadership and ways to work together, especially during these challenging times.

Ralph Lauren

Executive Chairman and Chief Creative Officer, Ralph Lauren Corporation

Hubert invites us to think deeply about a company’s purpose . . . and offers a set of principles and practical advice on how to make this vision a reality. More +

Satya Nadella

CEO, Microsoft

Through great storytelling and lessons from his own experience, Hubert invites us to think deeply about a company’s purpose—to contribute to the common good and serve all its stakeholders in a harmonious fashion by unleashing human magic—and offers a set of principles and practical advice on how to make this vision a reality.

Satya Nadella

CEO, Microsoft

 This book captures Hubert’s passion for purpose and people above profits and showcases with unique insight and practical examples how to make business an unstoppable force for good. More +

Paul Polman

cofounder and Chair, IMAGINE; former CEO, Unilever

Hubert Joly is a revered leader who has unequivocally proven the business case for stakeholder capitalism. This book captures his passion for purpose and people above profits and, just when humanity is at its most vulnerable, showcases with unique insight and practical examples how to make business an unstoppable force for good.

Paul Polman

cofounder and Chair, IMAGINE; former CEO, Unilever

The Heart of Business offers a joyful and inspiring vision of how to reinvent business and capitalism from the heart. More +

Darren Walker

President, Ford Foundation

Long before stakeholder capitalism and the idea of purpose in business were being talked about, Hubert Joly was already embracing both with impressive success. One of the very best business leaders now lifts the veil on why leading with purpose and humanity makes sense, along with how to make it work in the real world. Thoughtful, well researched, very practical, and eminently readable, The Heart of Business offers a joyful and inspiring vision of how to reinvent business and capitalism from the heart.

Darren Walker

President, Ford Foundation

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Hubert Joly
  • About
  • Writing
  • Speaking
  • Unleashing Human Magic in Action
  • Hubert In the News
  • Tools
  • Contact
  • Twitter
  • LinkedIn

Built by Target Marketing Digital | Privacy Policy

  • About
  • Writing
    • Articles written by Hubert
    • HBR Publications by Hubert
    • The Heart of Business
  • Speaking
  • Unleashing Human Magic in Action
  • Hubert In the News
  • Tools
    • Business
      Electrocardiogram
    • Business
      Purpose-o-meter
    • The 5 Be’s of Purposeful Leadership
  • Contact
  • Twitter
  • LinkedIn

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The Heart of Business: Leadership Principles for the Next Era of Capitalism

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